At MSK Clinic, your privacy is important to us. We are committed to protecting the personal and health information of our patients in accordance with the Health Information Privacy Code 2020 and the Privacy Act 2020 of New Zealand.

1. What Information We Collect

We may collect the following types of personal information:

• Name, date of birth, and contact details

• Medical history, referral letters, imaging reports, and treatment notes

• Health insurance and ACC claim information

• Communication records between you and our clinic

2. How We Use Your Information

We collect and use your information to:

• Provide you with appropriate medical assessment and treatment

• Communicate with your referring healthcare provider

• Process ACC or insurance-related claims

• Ensure continuity of care and accurate medical records

• Comply with legal and regulatory obligations

3. Data Security

We take reasonable steps to ensure that all patient information is stored securely and is protected from unauthorized access, misuse, or loss. Only authorized personnel have access to your records.

4. Sharing Information

We may share your information with:

• Your referring doctor or health professional

• ACC, health insurers, or relevant government agencies

• Other specialists or providers involved in your care
  We will not share your information with any third party without your consent unless legally required.

5. Your Rights

You have the right to access and request correction of your personal information. To make a request, please contact us at reception@mskclinic.co.nz.